Being a part of British-based HSBC Group, the bank has started operations in Malaysia in 1994.
Globally, the group serves customers in around 8,000 offices in 87 countries and territories in Europe, the Asia-Pacific, North and South America, the Middle East and Africa.
An extensive range of services of HSBC Bank Malaysia includes personal financial services, commercial banking, global banking and markets, Takaful (Islamic insurance), and Islamic financial solutions.
For the first time in Malaysia, the bank started to provide customers with innovative services such as online banking (using web-based platform HSBCnet with the unsurpassed security of credentials) and SMS-banking.
Also, in June 2003, it became the first foreign bank in Malaysia, that offered credit cards with Europay-MasterCard-Visa (EMV)-compliant chip for MasterCard and Visa cards.
Today, the bank employs more than 5,000 professionals that serve customers in Malaysia.
Head office address
North Tower, No 2 Leboh Ampang,
50100 Kuala Lumpur, Malaysia
Tel: 1300 88 1388 (Local Call Numbers) & +603 8321 5400 (International Call Numbers)
Fax: 603-20701146
Useful Contact Phone Numbers
Product Enquiries:
1300 88 0181 or 603 8321 5202
HSBC Premier & Amanah Premier:
1300-88-9393 or 603 8321 5208
603 8321 5222 (Call Collect)
Visa Signature Credit Card:
1800-88-7088 or 603 8321 5201
Amanah Platinum Credit Card-i:
1300-80-2255 or 603 8321 5500
Banking and Credit Cards
Report Lost ATM/Credit Card:
1300 88 1388 or 603 8321 5400
Amanah Banking and Credit Cards
Report Lost ATM/Credit Card:
1300 80 2626 or 603 8321 5200
Visa Emergency Assistance:
– from Malaysia: 1800 80 2997
MasterCard Global Services:
– from Malaysia: 1800 80 4594
– from abroad: 1636 722 7111
